Frequently Asked Questions

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Automatic water filtration coolers are the best alternative solution for water for small and large businesses. It is more economical and more convinient for usage. More importantly, it promotes and fosters the office and the city with a greener culture. Click here for more.

Greater Vancouver possesses one of the best municipal water in the world. Anyhow, research has shown that there is a number of impurities in our water. Chlorine, fluoride, lead, and other forms of metal might be found from water treatment and water pipes. Deadly bacteria such as giardia, cryptosporidium, and e.coli are still possible to be found in untreated water. On top of the problems tap water might have, bottled water also contain toxics and other cancer-causing chemicals can be found in the bottles themselves.

With the reverse osmosis system, not only impurities and bacteria can be filtered out close to 99%, unpleasent odor from previous treatments from filtration plants and water pipes during transportation can also be eliminated. With a normal filtering process without the RO system, our ultra-filtration cooler units can filtrate impurities to 0.2-0.5 micron.

It is a technology whereby water with impurties is forced through a semi-permeable membrance to produce very pure water, with most of the impurities including dissolved solids are rejected by the membrance and down the drain. The micron rating equivalent of RO is to the order of 0.0005 micron (1 micron = 0.001mm), compared to 30 to 50 microns for pitcher type filters found in department stores.

No, but it is highly recommended. Our UV sterilizers ensure 100% bacterial kill after previous filtration process eliminating mostly larger impurities. Our UV sterilizers are installed as the last stage where the remaining bacteria are most exposed to the sterilization process.

The filters should be changed anytime between 6 to 12 months depending on the usage volume. Anyhow, our crew will perform an on-site checkup once every 4 months to ensure the water is at its best quality.

It is absolutely free of charge for on-site visits and filter changes.

By going bottlefree, it is common to save between 40-60%.  Generally, more staff on the premise translates into greater savings.  Calculate how much can be saved by using the Savings Calculator.

From the day of order confirmation: 1-3 business days

Actual on-site installation: 1-2 hours

We serve most cities in Metro Vancouver. Our services currently span across Vancouver, West Vancouver, North Vancouver, Burnaby, Coquitlam, Richmond, Surrey, and Langley. If you would like to find out if your location is within our service area, please reach at 778-919-0018 and we'll let you know.


Looking for water filtration solutions for your home? Visit EcoPure Water Shop »